The widget installation script is copied from the Installation tab of the Live Chat asset in Webex Engage and pasted before the closing body tag of the website's HTML, after which a launcher appears at the bottom right of the page.

Checked 2026-09-30

Vendor
Cisco
Product
Webex Engage
Subsystem
Live Chat widget
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-30
Checked
2026-09-30

Sources

Cite this note

APA

WarmTransfer. (2026, September 30). Setting up chat and email and SMS channels in Webex Contact Center: source note wxcc-digital-channels-setup-widget-embed. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-digital-channels-setup-widget-embed

BibTeX

@misc{warmtransfer-claim-wxcc-digital-channels-setup-widget-embed,
  title  = {Setting up chat and email and SMS channels in Webex Contact Center: source note wxcc-digital-channels-setup-widget-embed},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/wxcc-digital-channels-setup-widget-embed},
  note   = {Source note wxcc-digital-channels-setup-widget-embed, checked 2026-09-30}
}

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