In Webex Engage the Live Chat asset's Websites tab has an Add website action where the site domain is entered without an http or https prefix, for example *.acme.com, together with the widget's first message.
Checked 2026-09-30
- Vendor
- Cisco
- Product
- Webex Engage
- Subsystem
- Live Chat widget
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Livechat - WxEngage standalone — Webex Connect (Cisco) · tier 2 current vendor documentation · Assets > Channel assets > Livechat > Websites tab
Cite this note
APA
WarmTransfer. (2026, September 30). Setting up chat and email and SMS channels in Webex Contact Center: source note wxcc-digital-channels-setup-widget-domain. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-digital-channels-setup-widget-domain
BibTeX
@misc{warmtransfer-claim-wxcc-digital-channels-setup-widget-domain,
title = {Setting up chat and email and SMS channels in Webex Contact Center: source note wxcc-digital-channels-setup-widget-domain},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-digital-channels-setup-widget-domain},
note = {Source note wxcc-digital-channels-setup-widget-domain, checked 2026-09-30}
}