Source note · Connecting Google Dialogflow CX to Webex Contact Center
The virtual agent transcript appears in Agent Desktop only if Enable Conversation Transcript is on and an Agent Says fulfillment response is configured in Dialogflow CX.
Checked 2026-09-30
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- Agent Desktop transcript
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Configure Virtual Agent-Voice in Webex Contact Center — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Advanced Settings; Limitations
Cite this note
APA
WarmTransfer. (2026, September 30). Connecting Google Dialogflow CX to Webex Contact Center: source note wxcc-dialogflow-cx-setup-vav-transcript-agent-says. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-dialogflow-cx-setup-vav-transcript-agent-says
BibTeX
@misc{warmtransfer-claim-wxcc-dialogflow-cx-setup-vav-transcript-agent-says,
title = {Connecting Google Dialogflow CX to Webex Contact Center: source note wxcc-dialogflow-cx-setup-vav-transcript-agent-says},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-dialogflow-cx-setup-vav-transcript-agent-says},
note = {Source note wxcc-dialogflow-cx-setup-vav-transcript-agent-says, checked 2026-09-30}
}