The Virtual Agent V2 activity cannot be placed after a Queue Contact activity and cannot be placed in the Event Flow canvas.

Checked 2026-09-30

Vendor
Cisco
Product
Webex Contact Center
Subsystem
Flow Designer Virtual Agent V2
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-30
Checked
2026-09-30

Sources

Cite this note

APA

WarmTransfer. (2026, September 30). Connecting Google Dialogflow CX to Webex Contact Center: source note wxcc-dialogflow-cx-setup-vav-placement. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-dialogflow-cx-setup-vav-placement

BibTeX

@misc{warmtransfer-claim-wxcc-dialogflow-cx-setup-vav-placement,
  title  = {Connecting Google Dialogflow CX to Webex Contact Center: source note wxcc-dialogflow-cx-setup-vav-placement},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/wxcc-dialogflow-cx-setup-vav-placement},
  note   = {Source note wxcc-dialogflow-cx-setup-vav-placement, checked 2026-09-30}
}

Read in context