Source note · Connecting Google Dialogflow CX to Webex Contact Center
The tech note creates the conversation profile in the Google console under Agent Assist > Conversation profile > Create, enables the virtual agent by selecting the Dialogflow CX agent, and copies the Conversation Profile ID.
Checked 2026-09-30
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- Google conversation profile
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- as of 2024-04-23
- Checked
- 2026-09-30
Sources
- Configure Dialogflow CX Virtual Agent — Cisco · tier 2 current vendor documentation · Conversation Profile in Agent Assist, steps 1-7
Cite this note
APA
WarmTransfer. (2026, September 30). Connecting Google Dialogflow CX to Webex Contact Center: source note wxcc-dialogflow-cx-setup-technote-conv-profile. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-dialogflow-cx-setup-technote-conv-profile
BibTeX
@misc{warmtransfer-claim-wxcc-dialogflow-cx-setup-technote-conv-profile,
title = {Connecting Google Dialogflow CX to Webex Contact Center: source note wxcc-dialogflow-cx-setup-technote-conv-profile},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-dialogflow-cx-setup-technote-conv-profile},
note = {Source note wxcc-dialogflow-cx-setup-technote-conv-profile, checked 2026-09-30}
}