Billing must be enabled on the Google Cloud project because the Dialogflow, Speech-to-Text, Natural Language and Text-to-Speech APIs used by the virtual agent require an active billing account.

Checked 2026-09-30

Vendor
Cisco
Product
Webex Contact Center
Subsystem
Google Cloud project
Deployment
multi-tenant
Region
not restricted
Release range
as of 2024-04-23
Checked
2026-09-30

Sources

Cite this note

APA

WarmTransfer. (2026, September 30). Connecting Google Dialogflow CX to Webex Contact Center: source note wxcc-dialogflow-cx-setup-technote-billing. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-dialogflow-cx-setup-technote-billing

BibTeX

@misc{warmtransfer-claim-wxcc-dialogflow-cx-setup-technote-billing,
  title  = {Connecting Google Dialogflow CX to Webex Contact Center: source note wxcc-dialogflow-cx-setup-technote-billing},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/wxcc-dialogflow-cx-setup-technote-billing},
  note   = {Source note wxcc-dialogflow-cx-setup-technote-billing, checked 2026-09-30}
}

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