Source note · Connecting Google Dialogflow CX to Webex Contact Center
Because agent location is fixed at creation and Cisco uses one conversation profile per PSTN region, the Google location decision should be made before building the agent and repeated per region for multi-region tenants.
inferred · Checked 2026-09-30
- Vendor
- Product
- Dialogflow CX
- Subsystem
- Regionalization
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Status
- inferred
- Checked
- 2026-09-30
Sources
- Regionalization and location settings | Dialogflow CX — Google Cloud · tier 2 current vendor documentation · Location immutability (read with Cisco regional media steps 1-2)
Cite this note
APA
WarmTransfer. (2026, September 30). Connecting Google Dialogflow CX to Webex Contact Center: source note wxcc-dialogflow-cx-setup-inf-region-fix-early. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-dialogflow-cx-setup-inf-region-fix-early
BibTeX
@misc{warmtransfer-claim-wxcc-dialogflow-cx-setup-inf-region-fix-early,
title = {Connecting Google Dialogflow CX to Webex Contact Center: source note wxcc-dialogflow-cx-setup-inf-region-fix-early},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-dialogflow-cx-setup-inf-region-fix-early},
note = {Source note wxcc-dialogflow-cx-setup-inf-region-fix-early, checked 2026-09-30}
}