Source note · Connecting Google Dialogflow CX to Webex Contact Center
Google documents the live agent handoff response as a signal to the detect-intent caller that the conversation should go to a human, used by Dialogflow CX only for measurement and not altering session state, with a payload structure of the integrator's choosing.
Checked 2026-09-30
- Vendor
- Product
- Dialogflow CX
- Subsystem
- Fulfillment
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Fulfillments | Dialogflow CX — Google Cloud · tier 2 current vendor documentation · Response messages, Live agent handoff
Cite this note
APA
WarmTransfer. (2026, September 30). Connecting Google Dialogflow CX to Webex Contact Center: source note wxcc-dialogflow-cx-setup-gcx-handoff-signal. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-dialogflow-cx-setup-gcx-handoff-signal
BibTeX
@misc{warmtransfer-claim-wxcc-dialogflow-cx-setup-gcx-handoff-signal,
title = {Connecting Google Dialogflow CX to Webex Contact Center: source note wxcc-dialogflow-cx-setup-gcx-handoff-signal},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-dialogflow-cx-setup-gcx-handoff-signal},
note = {Source note wxcc-dialogflow-cx-setup-gcx-handoff-signal, checked 2026-09-30}
}