Source note · Connecting Google Dialogflow CX to Webex Contact Center
A Contact Center AI configuration is created in Control Hub under Services > Contact Center > Tenant settings > Integrations, Features tab, New > Contact Center AI Config, with a unique Config Name and optional Description.
Checked 2026-09-30
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- CCAI configuration
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Create a Contact Center AI configuration — Cisco · tier 2 current vendor documentation · Procedure steps 1-3
Cite this note
APA
WarmTransfer. (2026, September 30). Connecting Google Dialogflow CX to Webex Contact Center: source note wxcc-dialogflow-cx-setup-ccai-config-nav. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-dialogflow-cx-setup-ccai-config-nav
BibTeX
@misc{warmtransfer-claim-wxcc-dialogflow-cx-setup-ccai-config-nav,
title = {Connecting Google Dialogflow CX to Webex Contact Center: source note wxcc-dialogflow-cx-setup-ccai-config-nav},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-dialogflow-cx-setup-ccai-config-nav},
note = {Source note wxcc-dialogflow-cx-setup-ccai-config-nav, checked 2026-09-30}
}