The Contact Center AI Connector field offers three connector types: Webex CCAI, Integration Connector (third-party platforms such as Google) and Service App.

Checked 2026-09-30

Vendor
Cisco
Product
Webex Contact Center
Subsystem
CCAI configuration
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-30
Checked
2026-09-30

Sources

Cite this note

APA

WarmTransfer. (2026, September 30). Connecting Google Dialogflow CX to Webex Contact Center: source note wxcc-dialogflow-cx-setup-ccai-config-connector-types. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-dialogflow-cx-setup-ccai-config-connector-types

BibTeX

@misc{warmtransfer-claim-wxcc-dialogflow-cx-setup-ccai-config-connector-types,
  title  = {Connecting Google Dialogflow CX to Webex Contact Center: source note wxcc-dialogflow-cx-setup-ccai-config-connector-types},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/wxcc-dialogflow-cx-setup-ccai-config-connector-types},
  note   = {Source note wxcc-dialogflow-cx-setup-ccai-config-connector-types, checked 2026-09-30}
}

Read in context