If a new desktop layout is assigned while an agent is signed in, the agent must reload the page to see it.
Checked 2026-09-30
If you assign a new desktop layout when an agent is signed in, the agent must reload the page to see the new layout.
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- Desktop layout
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Create custom desktop layout — Cisco · tier 2 current vendor documentation · Create custom desktop layout: assignment note
Cite this note
APA
WarmTransfer. (2026, September 30). Building a custom Webex Contact Center Agent Desktop widget: source note wxcc-desktop-widget-setup-layout-reload-on-assign. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-desktop-widget-setup-layout-reload-on-assign
BibTeX
@misc{warmtransfer-claim-wxcc-desktop-widget-setup-layout-reload-on-assign,
title = {Building a custom Webex Contact Center Agent Desktop widget: source note wxcc-desktop-widget-setup-layout-reload-on-assign},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-desktop-widget-setup-layout-reload-on-assign},
note = {Source note wxcc-desktop-widget-setup-layout-reload-on-assign, checked 2026-09-30}
}