A panel tab appears only when the agent has an active contact request or conversation.

Checked 2026-09-30

when you have an active contact request or conversation
Vendor
Cisco
Product
Webex Contact Center
Subsystem
Desktop layout: panel
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-30
Checked
2026-09-30

Sources

Cite this note

APA

WarmTransfer. (2026, September 30). Building a custom Webex Contact Center Agent Desktop widget: source note wxcc-desktop-widget-setup-layout-panel-active. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-desktop-widget-setup-layout-panel-active

BibTeX

@misc{warmtransfer-claim-wxcc-desktop-widget-setup-layout-panel-active,
  title  = {Building a custom Webex Contact Center Agent Desktop widget: source note wxcc-desktop-widget-setup-layout-panel-active},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/wxcc-desktop-widget-setup-layout-panel-active},
  note   = {Source note wxcc-desktop-widget-setup-layout-panel-active, checked 2026-09-30}
}

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