The Agent Desktop is itself loaded over HTTPS, so a production widget script URL has to be HTTPS. Only a localhost URL on the developer's own machine escapes mixed-content blocking. A plain-HTTP script URL, like the one HTTP CDN example in Cisco's layout article, therefore only works against localhost.

inferred · Checked 2026-09-30

Vendor
Cisco
Product
Webex Contact Center Agent Desktop widgets
Subsystem
Widget hosting
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-30
Status
inferred
Checked
2026-09-30

Sources

Cite this note

APA

WarmTransfer. (2026, September 30). Building a custom Webex Contact Center Agent Desktop widget: source note wxcc-desktop-widget-setup-https-script-url. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-desktop-widget-setup-https-script-url

BibTeX

@misc{warmtransfer-claim-wxcc-desktop-widget-setup-https-script-url,
  title  = {Building a custom Webex Contact Center Agent Desktop widget: source note wxcc-desktop-widget-setup-https-script-url},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/wxcc-desktop-widget-setup-https-script-url},
  note   = {Source note wxcc-desktop-widget-setup-https-script-url, checked 2026-09-30}
}

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