The widget script is loaded into each agent's browser, so its URL must be reachable from every agent's network location. A host reachable only on an internal network works only for agents on that network or VPN.
inferred · Checked 2026-09-30
- Vendor
- Cisco
- Product
- Webex Contact Center Agent Desktop widgets
- Subsystem
- Widget hosting
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Status
- inferred
- Checked
- 2026-09-30
Sources
- Developing With Webex Contact Center Header Widgets: An RSS Feed Reader Example — Cisco Webex Developer Relations · tier 4 archived vendor documentation · Hosting section (publicly available URL) and localhost testing section
Cite this note
APA
WarmTransfer. (2026, September 30). Building a custom Webex Contact Center Agent Desktop widget: source note wxcc-desktop-widget-setup-host-reachability. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-desktop-widget-setup-host-reachability
BibTeX
@misc{warmtransfer-claim-wxcc-desktop-widget-setup-host-reachability,
title = {Building a custom Webex Contact Center Agent Desktop widget: source note wxcc-desktop-widget-setup-host-reachability},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-desktop-widget-setup-host-reachability},
note = {Source note wxcc-desktop-widget-setup-host-reachability, checked 2026-09-30}
}