Cisco's help article puts custom header widgets in area.header and uses advancedHeader for the order and visibility of header icons, while the 2023 developer blog places header widgets under advancedHeader. A builder should extend whichever header structure is in the Default Desktop Layout.json they download, not copy either source verbatim.
inferred · Checked 2026-09-30
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- Desktop layout: header
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Status
- inferred
- Checked
- 2026-09-30
Sources
- Create custom desktop layout — Cisco · tier 2 current vendor documentation · Header widget JSON example compared with the header-widget blog layout.json section
Cite this note
APA
WarmTransfer. (2026, September 30). Building a custom Webex Contact Center Agent Desktop widget: source note wxcc-desktop-widget-setup-header-area-naming. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-desktop-widget-setup-header-area-naming
BibTeX
@misc{warmtransfer-claim-wxcc-desktop-widget-setup-header-area-naming,
title = {Building a custom Webex Contact Center Agent Desktop widget: source note wxcc-desktop-widget-setup-header-area-naming},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-desktop-widget-setup-header-area-naming},
note = {Source note wxcc-desktop-widget-setup-header-area-naming, checked 2026-09-30}
}