A signed-in agent can download a Desktop error report from User Profile > Help > Download Error Report, even while the Desktop is recovering from a connection failure.
Checked 2026-09-30
You can download the error report even when Desktop is recovering from the connection failure.
- Vendor
- Cisco
- Product
- Webex Contact Center Agent Desktop
- Subsystem
- Troubleshooting
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Download error reports — Cisco · tier 2 current vendor documentation · Download error reports: procedure and note
Cite this note
APA
WarmTransfer. (2026, September 30). Building a custom Webex Contact Center Agent Desktop widget: source note wxcc-desktop-widget-setup-error-report. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-desktop-widget-setup-error-report
BibTeX
@misc{warmtransfer-claim-wxcc-desktop-widget-setup-error-report,
title = {Building a custom Webex Contact Center Agent Desktop widget: source note wxcc-desktop-widget-setup-error-report},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-desktop-widget-setup-error-report},
note = {Source note wxcc-desktop-widget-setup-error-report, checked 2026-09-30}
}