Cisco Developer Relations presents iFrame widgets and Web Components as the two ways to build custom Desktop widgets, both defined through layout.json.

Checked 2026-10-02

Vendor
Cisco
Product
Webex Contact Center
Subsystem
Desktop widgets
Deployment
multi-tenant
Region
not restricted
Release range
as of 2023-11-14
Checked
2026-10-02

Sources

Cite this note

APA

WarmTransfer. (2026, October 2). Troubleshooting Webex Contact Center desktop layout and widget errors: source note wxcc-desktop-layout-troubleshooting-widget-two-approaches. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-desktop-layout-troubleshooting-widget-two-approaches

BibTeX

@misc{warmtransfer-claim-wxcc-desktop-layout-troubleshooting-widget-two-approaches,
  title  = {Troubleshooting Webex Contact Center desktop layout and widget errors: source note wxcc-desktop-layout-troubleshooting-widget-two-approaches},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/wxcc-desktop-layout-troubleshooting-widget-two-approaches},
  note   = {Source note wxcc-desktop-layout-troubleshooting-widget-two-approaches, checked 2026-10-02}
}

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