An agent chooses a team from the Team drop-down when signing in, and the Desktop's appearance depends on the layout the administrator configured.
Checked 2026-10-02
When you sign in to Agent Desktop, the appearance depends on how the Webex Contact Center administrator has configured the layout.
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- Agent Desktop sign-in
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-02
- Checked
- 2026-10-02
Sources
- Sign in to Agent Desktop — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Sign in procedure, team selection step and introduction
Cite this note
APA
WarmTransfer. (2026, October 2). Troubleshooting Webex Contact Center desktop layout and widget errors: source note wxcc-desktop-layout-troubleshooting-team-chosen-at-signin. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-desktop-layout-troubleshooting-team-chosen-at-signin
BibTeX
@misc{warmtransfer-claim-wxcc-desktop-layout-troubleshooting-team-chosen-at-signin,
title = {Troubleshooting Webex Contact Center desktop layout and widget errors: source note wxcc-desktop-layout-troubleshooting-team-chosen-at-signin},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-desktop-layout-troubleshooting-team-chosen-at-signin},
note = {Source note wxcc-desktop-layout-troubleshooting-team-chosen-at-signin, checked 2026-10-02}
}