An agent's custom Auxiliary Information pane tab order survives navigation, browser reload, cache clearing and sign-out, but the tab selection is lost when the cache is cleared.
Checked 2026-10-02
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- Agent Desktop personalisation
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-02
- Checked
- 2026-10-02
Sources
- Get started with Agent Desktop — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Auxiliary Information pane tab ordering
Cite this note
APA
WarmTransfer. (2026, October 2). Troubleshooting Webex Contact Center desktop layout and widget errors: source note wxcc-desktop-layout-troubleshooting-tab-order-retained. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-desktop-layout-troubleshooting-tab-order-retained
BibTeX
@misc{warmtransfer-claim-wxcc-desktop-layout-troubleshooting-tab-order-retained,
title = {Troubleshooting Webex Contact Center desktop layout and widget errors: source note wxcc-desktop-layout-troubleshooting-tab-order-retained},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-desktop-layout-troubleshooting-tab-order-retained},
note = {Source note wxcc-desktop-layout-troubleshooting-tab-order-retained, checked 2026-10-02}
}