If the browser crashes before the error report is downloaded, the logs are gone after restart, so the agent has to wait for the problem to recur and then download.
Checked 2026-10-02
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- Agent Desktop diagnostics
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-02
- Checked
- 2026-10-02
Sources
- Download error reports — Cisco · tier 2 current vendor documentation · Download error reports procedure, note
Cite this note
APA
WarmTransfer. (2026, October 2). Troubleshooting Webex Contact Center desktop layout and widget errors: source note wxcc-desktop-layout-troubleshooting-error-report-crash. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-desktop-layout-troubleshooting-error-report-crash
BibTeX
@misc{warmtransfer-claim-wxcc-desktop-layout-troubleshooting-error-report-crash,
title = {Troubleshooting Webex Contact Center desktop layout and widget errors: source note wxcc-desktop-layout-troubleshooting-error-report-crash},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-desktop-layout-troubleshooting-error-report-crash},
note = {Source note wxcc-desktop-layout-troubleshooting-error-report-crash, checked 2026-10-02}
}