An agent can download an error report from User Profile > Help > Download Error Report, even while the Desktop is recovering from a connection failure, and share it with an administrator.

Checked 2026-10-02

Vendor
Cisco
Product
Webex Contact Center
Subsystem
Agent Desktop diagnostics
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-10-02
Checked
2026-10-02

Sources

Cite this note

APA

WarmTransfer. (2026, October 2). Troubleshooting Webex Contact Center desktop layout and widget errors: source note wxcc-desktop-layout-troubleshooting-download-error-report. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-desktop-layout-troubleshooting-download-error-report

BibTeX

@misc{warmtransfer-claim-wxcc-desktop-layout-troubleshooting-download-error-report,
  title  = {Troubleshooting Webex Contact Center desktop layout and widget errors: source note wxcc-desktop-layout-troubleshooting-download-error-report},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/wxcc-desktop-layout-troubleshooting-download-error-report},
  note   = {Source note wxcc-desktop-layout-troubleshooting-download-error-report, checked 2026-10-02}
}

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