An agent-based team has a Desktop layout drop-down in its Agent settings; the field does not apply to capacity-based teams.
Checked 2026-09-30
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- Teams
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Manage teams in Webex Contact Center — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Create a team, Agent settings
Cite this note
APA
WarmTransfer. (2026, September 30). Customizing the Webex Contact Center Agent Desktop layout: source note wxcc-desktop-layout-setup-team-layout-field. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-desktop-layout-setup-team-layout-field
BibTeX
@misc{warmtransfer-claim-wxcc-desktop-layout-setup-team-layout-field,
title = {Customizing the Webex Contact Center Agent Desktop layout: source note wxcc-desktop-layout-setup-team-layout-field},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-desktop-layout-setup-team-layout-field},
note = {Source note wxcc-desktop-layout-setup-team-layout-field, checked 2026-09-30}
}