Source note · Troubleshooting Webex Contact Center Agent Desktop disconnects and connection-lost banners
An Agent Desktop error report can be collected while the desktop is reconnecting or has lost connection.
Checked 2026-10-02
Collect Error report. You can do it while the Agent Desktop is reconnected or has lost connection.
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- agent-desktop-logs
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-02
- Checked
- 2026-10-02
Sources
- Troublshoot Agent Desktop Disconnect Issues — Cisco Systems · tier 2 current vendor documentation · Troubleshooting, step 1
Cite this note
APA
WarmTransfer. (2026, October 2). Troubleshooting Webex Contact Center Agent Desktop disconnects and connection-lost banners: source note wxcc-desktop-connectivity-troubleshooting-report-while-down. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-desktop-connectivity-troubleshooting-report-while-down
BibTeX
@misc{warmtransfer-claim-wxcc-desktop-connectivity-troubleshooting-report-while-down,
title = {Troubleshooting Webex Contact Center Agent Desktop disconnects and connection-lost banners: source note wxcc-desktop-connectivity-troubleshooting-report-while-down},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-desktop-connectivity-troubleshooting-report-while-down},
note = {Source note wxcc-desktop-connectivity-troubleshooting-report-while-down, checked 2026-10-02}
}