Source note · Troubleshooting Webex Contact Center Agent Desktop disconnects and connection-lost banners
For Firefox, Cisco directs administrators to about:config to set browser.tabs.unloadOnLowMemory to false so the desktop tab is not unloaded.
Checked 2026-10-02
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- browser-environment
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-02
- Checked
- 2026-10-02
Sources
- Configure Environment to Prevent Agent Desktop Logout — Cisco Systems (TAC TechNote) · tier 2 current vendor documentation · Configure Browsers, Firefox
Cite this note
APA
WarmTransfer. (2026, October 2). Troubleshooting Webex Contact Center Agent Desktop disconnects and connection-lost banners: source note wxcc-desktop-connectivity-troubleshooting-firefox-unload-pref. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-desktop-connectivity-troubleshooting-firefox-unload-pref
BibTeX
@misc{warmtransfer-claim-wxcc-desktop-connectivity-troubleshooting-firefox-unload-pref,
title = {Troubleshooting Webex Contact Center Agent Desktop disconnects and connection-lost banners: source note wxcc-desktop-connectivity-troubleshooting-firefox-unload-pref},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-desktop-connectivity-troubleshooting-firefox-unload-pref},
note = {Source note wxcc-desktop-connectivity-troubleshooting-firefox-unload-pref, checked 2026-10-02}
}