In Cisco's Local Gateway with Unified CM design, calls from Unified CM to the gateway on port 5060 go to the PSTN and calls on port 5065 go to Webex Calling.
Checked 2026-10-01
- Vendor
- Cisco
- Product
- Cisco Unified Border Element
- Subsystem
- Local Gateway with Unified CM
- Deployment
- on-premises
- Region
- not restricted
- Release range
- IOS XE 17.6.1a and later
- Checked
- 2026-10-01
Sources
- Configure Local Gateway on Cisco IOS XE for Webex Calling — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Local Gateway with Unified CM call flow section
Cite this note
APA
WarmTransfer. (2026, October 1). Using Unified CM phones as Webex Contact Center agent stations: source note wxcc-cucm-agent-station-setup-lgw-ucm-port-split. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-cucm-agent-station-setup-lgw-ucm-port-split
BibTeX
@misc{warmtransfer-claim-wxcc-cucm-agent-station-setup-lgw-ucm-port-split,
title = {Using Unified CM phones as Webex Contact Center agent stations: source note wxcc-cucm-agent-station-setup-lgw-ucm-port-split},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-cucm-agent-station-setup-lgw-ucm-port-split},
note = {Source note wxcc-cucm-agent-station-setup-lgw-ucm-port-split, checked 2026-10-01}
}