In that design, the incoming dial-peer from Webex (100) applies dial-peer group 300, whose dial-peer 300 sends the call to the Unified CM Webex trunk, and the reverse direction uses dial-peer group 100.

Checked 2026-10-01

Vendor
Cisco
Product
Cisco Unified Border Element
Subsystem
Local Gateway with Unified CM
Deployment
on-premises
Region
not restricted
Release range
IOS XE 17.6.1a and later
Checked
2026-10-01

Sources

Cite this note

APA

WarmTransfer. (2026, October 1). Using Unified CM phones as Webex Contact Center agent stations: source note wxcc-cucm-agent-station-setup-lgw-dpg-webex-to-ucm. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-cucm-agent-station-setup-lgw-dpg-webex-to-ucm

BibTeX

@misc{warmtransfer-claim-wxcc-cucm-agent-station-setup-lgw-dpg-webex-to-ucm,
  title  = {Using Unified CM phones as Webex Contact Center agent stations: source note wxcc-cucm-agent-station-setup-lgw-dpg-webex-to-ucm},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/wxcc-cucm-agent-station-setup-lgw-dpg-webex-to-ucm},
  note   = {Source note wxcc-cucm-agent-station-setup-lgw-dpg-webex-to-ucm, checked 2026-10-01}
}

Read in context