In Cisco's example, dial-peer 300 reaches Unified CM through a DNS SRV session target that resolves to multiple Unified CM nodes.

Checked 2026-10-01

Vendor
Cisco
Product
Cisco Unified Border Element
Subsystem
Local Gateway with Unified CM
Deployment
on-premises
Region
not restricted
Release range
IOS XE 17.6.1a and later
Checked
2026-10-01

Sources

Cite this note

APA

WarmTransfer. (2026, October 1). Using Unified CM phones as Webex Contact Center agent stations: source note wxcc-cucm-agent-station-setup-lgw-dns-srv-to-ucm. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-cucm-agent-station-setup-lgw-dns-srv-to-ucm

BibTeX

@misc{warmtransfer-claim-wxcc-cucm-agent-station-setup-lgw-dns-srv-to-ucm,
  title  = {Using Unified CM phones as Webex Contact Center agent stations: source note wxcc-cucm-agent-station-setup-lgw-dns-srv-to-ucm},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/wxcc-cucm-agent-station-setup-lgw-dns-srv-to-ucm},
  note   = {Source note wxcc-cucm-agent-station-setup-lgw-dns-srv-to-ucm, checked 2026-10-01}
}

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