Agent Desktop cannot be accessed on multiple browsers or multiple tabs of the same browser window; a prompt appears when an agent signs in to multiple instances and switches between them.

Checked 2026-09-30

You can't access the Agent Desktop on multiple browsers or multiple tabs of the same browser window.
Vendor
Cisco
Product
Webex Contact Center
Subsystem
Agent Desktop / sign-in
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-30
Checked
2026-09-30

Sources

Cite this note

APA

WarmTransfer. (2026, September 30). Troubleshooting Webex Contact Center CRM connectors: source note wxcc-crm-connector-troubleshooting-single-instance. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-crm-connector-troubleshooting-single-instance

BibTeX

@misc{warmtransfer-claim-wxcc-crm-connector-troubleshooting-single-instance,
  title  = {Troubleshooting Webex Contact Center CRM connectors: source note wxcc-crm-connector-troubleshooting-single-instance},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/wxcc-crm-connector-troubleshooting-single-instance},
  note   = {Source note wxcc-crm-connector-troubleshooting-single-instance, checked 2026-09-30}
}

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