Source note · Troubleshooting Webex Contact Center CRM connectors
The Version 2 Salesforce call center configuration file carries the Webex Contact Center region used by the agent (us1, ca1, eu1, eu2, anz1, jp1 or sg1) and a webRtcDomain value used for Desktop (WebRTC) mode; the region setting is the required minimum.
Checked 2026-09-30
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- CRM connector / Salesforce
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Integrate Webex Contact Center with Salesforce (Version 2-New) — Cisco · tier 2 current vendor documentation · sections 'Configure the Call Center File' and 'Set Call Center Settings'
Cite this note
APA
WarmTransfer. (2026, September 30). Troubleshooting Webex Contact Center CRM connectors: source note wxcc-crm-connector-troubleshooting-sf-region-field. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-crm-connector-troubleshooting-sf-region-field
BibTeX
@misc{warmtransfer-claim-wxcc-crm-connector-troubleshooting-sf-region-field,
title = {Troubleshooting Webex Contact Center CRM connectors: source note wxcc-crm-connector-troubleshooting-sf-region-field},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-crm-connector-troubleshooting-sf-region-field},
note = {Source note wxcc-crm-connector-troubleshooting-sf-region-field, checked 2026-09-30}
}