A dial plan defines validation criteria for the dial number an agent uses to sign in to Agent Desktop and for the dial number an agent uses for outdialing.
Checked 2026-09-30
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- dial plans
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Desktop experience — Cisco (Webex Help Center) · tier 2 current vendor documentation · list item 'Dial Plans'
Cite this note
APA
WarmTransfer. (2026, September 30). Setting up consult and transfer destinations in Webex Contact Center: source note wxcc-consult-transfer-setup-dial-plan-purpose. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-consult-transfer-setup-dial-plan-purpose
BibTeX
@misc{warmtransfer-claim-wxcc-consult-transfer-setup-dial-plan-purpose,
title = {Setting up consult and transfer destinations in Webex Contact Center: source note wxcc-consult-transfer-setup-dial-plan-purpose},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-consult-transfer-setup-dial-plan-purpose},
note = {Source note wxcc-consult-transfer-setup-dial-plan-purpose, checked 2026-09-30}
}