The eight-participant conference maximum and the 'six additional participants' wording are consistent if the eight counts the customer and the primary agent plus six others.
inferred · Checked 2026-09-30
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- conference
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Status
- inferred
- Checked
- 2026-09-30
Sources
- Manage your calls in Agent Desktop — Cisco (Webex Help Center) · tier 2 current vendor documentation · section 'Initiate a conference', participant maximum
Cite this note
APA
WarmTransfer. (2026, September 30). Setting up consult and transfer destinations in Webex Contact Center: source note wxcc-consult-transfer-setup-conf-count-inf. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-consult-transfer-setup-conf-count-inf
BibTeX
@misc{warmtransfer-claim-wxcc-consult-transfer-setup-conf-count-inf,
title = {Setting up consult and transfer destinations in Webex Contact Center: source note wxcc-consult-transfer-setup-conf-count-inf},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-consult-transfer-setup-conf-count-inf},
note = {Source note wxcc-consult-transfer-setup-conf-count-inf, checked 2026-09-30}
}