The system automatically creates an entry point named 'Outdial Transfer to Queue' for transferring outbound calls to a queue.
Checked 2026-09-30
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- channels and entry points
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Set up a channel — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · outdial entry point details
Cite this note
APA
WarmTransfer. (2026, September 30). Setting up consult and transfer destinations in Webex Contact Center: source note wxcc-consult-transfer-setup-ch-outdial-xfer-queue. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-consult-transfer-setup-ch-outdial-xfer-queue
BibTeX
@misc{warmtransfer-claim-wxcc-consult-transfer-setup-ch-outdial-xfer-queue,
title = {Setting up consult and transfer destinations in Webex Contact Center: source note wxcc-consult-transfer-setup-ch-outdial-xfer-queue},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-consult-transfer-setup-ch-outdial-xfer-queue},
note = {Source note wxcc-consult-transfer-setup-ch-outdial-xfer-queue, checked 2026-09-30}
}