Source note · Webex Connect digital channel flow orchestration
The entry point a digital contact lands on, configured with channel type Social Channel and bound to the Webex Connect asset by an Asset Name field, and the queue it is routed to are both created in the Webex Contact Center Management Portal rather than in Webex Connect.
Checked 2026-09-04
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- Webex Connect digital flow orchestration
- Deployment
- cloud
- Region
- not restricted
- Release range
- current as of 2026-09-04
- Checked
- 2026-09-04
Sources
- Set up digital channels in Webex Contact Center — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Before you begin, step 5
Cite this note
APA
WarmTransfer. (2026, September 4). Webex Connect digital channel flow orchestration: source note wxcc-cd-entry-points-and-queues-are-wxcc-objects. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-cd-entry-points-and-queues-are-wxcc-objects
BibTeX
@misc{warmtransfer-claim-wxcc-cd-entry-points-and-queues-are-wxcc-objects,
title = {Webex Connect digital channel flow orchestration: source note wxcc-cd-entry-points-and-queues-are-wxcc-objects},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-cd-entry-points-and-queues-are-wxcc-objects},
note = {Source note wxcc-cd-entry-points-and-queues-are-wxcc-objects, checked 2026-09-04}
}