Source note · Webex Connect digital channel flow orchestration
Once an Email channel asset is created in Control Hub, its assigned service and Email channel cannot be changed.
Checked 2026-09-04
After you create an Email asset, the assigned service and channel can't be changed.
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- Webex Connect digital flow orchestration
- Deployment
- cloud
- Region
- not restricted
- Release range
- current as of 2026-09-04
- Checked
- 2026-09-04
Sources
- Set up digital channels in Webex Contact Center — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Channel-specific prerequisites, Email
Cite this note
APA
WarmTransfer. (2026, September 4). Webex Connect digital channel flow orchestration: source note wxcc-cd-email-asset-assignment-is-irreversible. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-cd-email-asset-assignment-is-irreversible
BibTeX
@misc{warmtransfer-claim-wxcc-cd-email-asset-assignment-is-irreversible,
title = {Webex Connect digital channel flow orchestration: source note wxcc-cd-email-asset-assignment-is-irreversible},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-cd-email-asset-assignment-is-irreversible},
note = {Source note wxcc-cd-email-asset-assignment-is-irreversible, checked 2026-09-04}
}