Once an Email channel asset is created in Control Hub, its assigned service and Email channel cannot be changed.

fact · verified 2026-09-04

After you create an Email asset, the assigned service and channel can't be changed.
Vendor
Cisco
Product
Webex Contact Center
Subsystem
Webex Connect digital flow orchestration
Deployment
cloud
Region
not restricted
Release range
current as of 2026-09-04
Status
fact
Confidence
0.90
Verified
2026-09-04

Sources

Cite this claim

APA

WarmTransfer. (2026, September 4). Webex Connect digital channel flow orchestration: claim wxcc-cd-email-asset-assignment-is-irreversible. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-cd-email-asset-assignment-is-irreversible

BibTeX

@misc{warmtransfer-claim-wxcc-cd-email-asset-assignment-is-irreversible,
  title  = {Webex Connect digital channel flow orchestration: claim wxcc-cd-email-asset-assignment-is-irreversible},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/wxcc-cd-email-asset-assignment-is-irreversible},
  note   = {Claim wxcc-cd-email-asset-assignment-is-irreversible, verified 2026-09-04}
}

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