Source note · Webex Connect digital channel flow orchestration
For SMS, Livechat, Facebook Messenger and WhatsApp the channel asset is created in Webex Connect and then registered against a Webex Contact Center entry point; Email is the exception, with its asset created directly in Control Hub.
Checked 2026-09-04
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- Webex Connect digital flow orchestration
- Deployment
- cloud
- Region
- not restricted
- Release range
- current as of 2026-09-04
- Checked
- 2026-09-04
Sources
- Set up digital channels in Webex Contact Center — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Before you begin, step 4
Cite this note
APA
WarmTransfer. (2026, September 4). Webex Connect digital channel flow orchestration: source note wxcc-cd-assets-live-in-connect-except-email. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-cd-assets-live-in-connect-except-email
BibTeX
@misc{warmtransfer-claim-wxcc-cd-assets-live-in-connect-except-email,
title = {Webex Connect digital channel flow orchestration: source note wxcc-cd-assets-live-in-connect-except-email},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-cd-assets-live-in-connect-except-email},
note = {Source note wxcc-cd-assets-live-in-connect-except-email, checked 2026-09-04}
}