Source note · Troubleshooting Webex Contact Center callbacks
The interval between callback retries is set with the Wait activity, with a minimum of 10 seconds and a maximum of 72 hours.
Checked 2026-09-30
The delay or interval between retries can be configured using the Wait activity, with a minimum retry interval of 10 seconds and a maximum of 72 hours.
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- Flow Designer / callback retry
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Understand Routing and Queueing in Webex Contact Center — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Callback Activities > Callback
Cite this note
APA
WarmTransfer. (2026, September 30). Troubleshooting Webex Contact Center callbacks: source note wxcc-callback-troubleshooting-retry-wait-bounds. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-callback-troubleshooting-retry-wait-bounds
BibTeX
@misc{warmtransfer-claim-wxcc-callback-troubleshooting-retry-wait-bounds,
title = {Troubleshooting Webex Contact Center callbacks: source note wxcc-callback-troubleshooting-retry-wait-bounds},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-callback-troubleshooting-retry-wait-bounds},
note = {Source note wxcc-callback-troubleshooting-retry-wait-bounds, checked 2026-09-30}
}