Source note · Troubleshooting Webex Contact Center callbacks
Last Callback Status in the Callback Report is Success when the callback call was connected, Not Processed when an agent has received the request but it is pending processing, and Failure when a callback was attempted but the connection was not established.
Checked 2026-09-30
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- Analyzer / Callback Report
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Webex Contact Center Analyzer Stock Reports — Cisco Systems (help.webex.com) · tier 2 current vendor documentation · Callback Report > Last Callback Status
Cite this note
APA
WarmTransfer. (2026, September 30). Troubleshooting Webex Contact Center callbacks: source note wxcc-callback-troubleshooting-report-status. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-callback-troubleshooting-report-status
BibTeX
@misc{warmtransfer-claim-wxcc-callback-troubleshooting-report-status,
title = {Troubleshooting Webex Contact Center callbacks: source note wxcc-callback-troubleshooting-report-status},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-callback-troubleshooting-report-status},
note = {Source note wxcc-callback-troubleshooting-report-status, checked 2026-09-30}
}