Scheduled Callback for inbound and outdial calls, letting agents arrange callbacks for a specific date and time from the desktop, is listed in the agent release notes under 31 July 2025.

Checked 2026-09-30

Vendor
Cisco
Product
Webex Contact Center
Subsystem
Release notes
Deployment
multi-tenant
Region
not restricted
Release range
from 2025-07-31
Checked
2026-09-30

Sources

Cite this note

APA

WarmTransfer. (2026, September 30). Troubleshooting Webex Contact Center callbacks: source note wxcc-callback-troubleshooting-rel-sched-2025-07. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-callback-troubleshooting-rel-sched-2025-07

BibTeX

@misc{warmtransfer-claim-wxcc-callback-troubleshooting-rel-sched-2025-07,
  title  = {Troubleshooting Webex Contact Center callbacks: source note wxcc-callback-troubleshooting-rel-sched-2025-07},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/wxcc-callback-troubleshooting-rel-sched-2025-07},
  note   = {Source note wxcc-callback-troubleshooting-rel-sched-2025-07, checked 2026-09-30}
}

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