Source note · Troubleshooting Webex Contact Center callbacks
Personal callback scheduling, which lets an agent schedule a callback with a designated agent (themselves or a member of their buddy team), is listed in the agent release notes under 29 September 2025.
Checked 2026-09-30
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- Release notes
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- from 2025-09-29
- Checked
- 2026-09-30
Sources
- What's new for agents in Webex Contact Center — Cisco · tier 2 current vendor documentation · September 29, 2025 > Personal callback scheduling for improved continuity and satisfaction
Cite this note
APA
WarmTransfer. (2026, September 30). Troubleshooting Webex Contact Center callbacks: source note wxcc-callback-troubleshooting-rel-personal-2025-09. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-callback-troubleshooting-rel-personal-2025-09
BibTeX
@misc{warmtransfer-claim-wxcc-callback-troubleshooting-rel-personal-2025-09,
title = {Troubleshooting Webex Contact Center callbacks: source note wxcc-callback-troubleshooting-rel-personal-2025-09},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-callback-troubleshooting-rel-personal-2025-09},
note = {Source note wxcc-callback-troubleshooting-rel-personal-2025-09, checked 2026-09-30}
}