Source note · Troubleshooting Webex Contact Center callbacks
A queue's Maximum time in queue setting is the time after which a contact of any media type is terminated.
Checked 2026-09-30
In the Maximum time in queue field, enter the time after which the contact (all media types) is terminated.
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- Queues
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Create queues and configure routing patterns — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Maximum time in queue field (queue creation steps)
Cite this note
APA
WarmTransfer. (2026, September 30). Troubleshooting Webex Contact Center callbacks: source note wxcc-callback-troubleshooting-max-time-terminates. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-callback-troubleshooting-max-time-terminates
BibTeX
@misc{warmtransfer-claim-wxcc-callback-troubleshooting-max-time-terminates,
title = {Troubleshooting Webex Contact Center callbacks: source note wxcc-callback-troubleshooting-max-time-terminates},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-callback-troubleshooting-max-time-terminates},
note = {Source note wxcc-callback-troubleshooting-max-time-terminates, checked 2026-09-30}
}