Source note · Troubleshooting Webex Contact Center callbacks
An agent-scheduled callback must be set at least 30 minutes after the time the schedule is created and no more than 31 days after it.
Checked 2026-09-30
The scheduled time must be at least 30 minutes after the schedule creation time.
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- Agent Desktop / scheduled callback
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Manage your calls in Agent Desktop — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Schedule a callback
Cite this note
APA
WarmTransfer. (2026, September 30). Troubleshooting Webex Contact Center callbacks: source note wxcc-callback-troubleshooting-agent-sched-limits. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-callback-troubleshooting-agent-sched-limits
BibTeX
@misc{warmtransfer-claim-wxcc-callback-troubleshooting-agent-sched-limits,
title = {Troubleshooting Webex Contact Center callbacks: source note wxcc-callback-troubleshooting-agent-sched-limits},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-callback-troubleshooting-agent-sched-limits},
note = {Source note wxcc-callback-troubleshooting-agent-sched-limits, checked 2026-09-30}
}