Source note · Webex Contact Center callbacks
Agent Desktop documentation describes three callback types: courtesy callback, web callback and scheduled callback.
Checked 2026-09-25
- Vendor
- Cisco
- Product
- Webex Contact Center Agent Desktop
- Subsystem
- Callbacks
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-25
- Checked
- 2026-09-25
Sources
- Manage your calls in Agent Desktop — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Callback section - callback types
Cite this note
APA
WarmTransfer. (2026, September 25). Webex Contact Center callbacks: source note wxcc-callback-three-types. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-callback-three-types
BibTeX
@misc{warmtransfer-claim-wxcc-callback-three-types,
title = {Webex Contact Center callbacks: source note wxcc-callback-three-types},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-callback-three-types},
note = {Source note wxcc-callback-three-types, checked 2026-09-25}
}