Source note · Setting up callbacks in Webex Contact Center
The sample's request body sets outboundType CALLBACK, mediaType telephony, destination, entryPointId, and a callback object with callbackOrigin web and callbackType immediate.
Checked 2026-09-30
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- Web callback API
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- WebexSamples/webex-contact-center-api-samples — Cisco (WebexSamples) · tier 3 vendor-maintained repositories · callback-samples/callback-sample/server.js, request body
Cite this note
APA
WarmTransfer. (2026, September 30). Setting up callbacks in Webex Contact Center: source note wxcc-callback-setup-web-body-fields. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-callback-setup-web-body-fields
BibTeX
@misc{warmtransfer-claim-wxcc-callback-setup-web-body-fields,
title = {Setting up callbacks in Webex Contact Center: source note wxcc-callback-setup-web-body-fields},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-callback-setup-web-body-fields},
note = {Source note wxcc-callback-setup-web-body-fields, checked 2026-09-30}
}