Webex Contact Center supports up to 10 callback retry attempts across a maximum span of 14 days using the Wait activity.

Checked 2026-09-30

The system supports up to 10 retry attempts across a maximum span of 14 days using the Wait activity.
Vendor
Cisco
Product
Webex Contact Center
Subsystem
Flow Designer event flows
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-30
Checked
2026-09-30

Sources

Cite this note

APA

WarmTransfer. (2026, September 30). Setting up callbacks in Webex Contact Center: source note wxcc-callback-setup-retry-limit. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-callback-setup-retry-limit

BibTeX

@misc{warmtransfer-claim-wxcc-callback-setup-retry-limit,
  title  = {Setting up callbacks in Webex Contact Center: source note wxcc-callback-setup-retry-limit},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/wxcc-callback-setup-retry-limit},
  note   = {Source note wxcc-callback-setup-retry-limit, checked 2026-09-30}
}

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