The Callback Report has a Failed Callback Retry Count field that drills down into each retry.

Checked 2026-09-30

Vendor
Cisco
Product
Webex Contact Center
Subsystem
Analyzer
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-30
Checked
2026-09-30

Sources

Cite this note

APA

WarmTransfer. (2026, September 30). Setting up callbacks in Webex Contact Center: source note wxcc-callback-setup-report-retry-count. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-callback-setup-report-retry-count

BibTeX

@misc{warmtransfer-claim-wxcc-callback-setup-report-retry-count,
  title  = {Setting up callbacks in Webex Contact Center: source note wxcc-callback-setup-report-retry-count},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/wxcc-callback-setup-report-retry-count},
  note   = {Source note wxcc-callback-setup-report-retry-count, checked 2026-09-30}
}

Read in context