Source note · Setting up callbacks in Webex Contact Center
An outbound entry point is created in Create a channel by choosing Outbound Telephony as the channel type.
Checked 2026-09-30
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- Channels
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Set up a channel — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · section Create a channel, step 4
Cite this note
APA
WarmTransfer. (2026, September 30). Setting up callbacks in Webex Contact Center: source note wxcc-callback-setup-outbound-telephony-type. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-callback-setup-outbound-telephony-type
BibTeX
@misc{warmtransfer-claim-wxcc-callback-setup-outbound-telephony-type,
title = {Setting up callbacks in Webex Contact Center: source note wxcc-callback-setup-outbound-telephony-type},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-callback-setup-outbound-telephony-type},
note = {Source note wxcc-callback-setup-outbound-telephony-type, checked 2026-09-30}
}