Webex Contact Center maps only PSTN numbers in globalized +E.164 format to entry points.

Checked 2026-09-30

Webex Contact Center supports mapping only PSTN numbers in the globalized +E.164 format to entry points.
Vendor
Cisco
Product
Webex Contact Center
Subsystem
Entry point mapping
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-30
Checked
2026-09-30

Sources

Cite this note

APA

WarmTransfer. (2026, September 30). Setting up callbacks in Webex Contact Center: source note wxcc-callback-setup-e164-mapping-only. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-callback-setup-e164-mapping-only

BibTeX

@misc{warmtransfer-claim-wxcc-callback-setup-e164-mapping-only,
  title  = {Setting up callbacks in Webex Contact Center: source note wxcc-callback-setup-e164-mapping-only},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/wxcc-callback-setup-e164-mapping-only},
  note   = {Source note wxcc-callback-setup-e164-mapping-only, checked 2026-09-30}
}

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