Source note · Webex Contact Center callbacks
The delay between callback retries is set with a Wait activity in the CallbackFailed event flow.
Checked 2026-09-25
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- Flow Designer - callback retries
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-25
- Checked
- 2026-09-25
Sources
- Understand Routing and Queueing in Webex Contact Center — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Callback section - CallbackFailed retry paragraph
Cite this note
APA
WarmTransfer. (2026, September 25). Webex Contact Center callbacks: source note wxcc-callback-retry-wait-activity. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-callback-retry-wait-activity
BibTeX
@misc{warmtransfer-claim-wxcc-callback-retry-wait-activity,
title = {Webex Contact Center callbacks: source note wxcc-callback-retry-wait-activity},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-callback-retry-wait-activity},
note = {Source note wxcc-callback-retry-wait-activity, checked 2026-09-25}
}