Source note · Webex Contact Center callbacks
The callback entry point is set in Control Hub under Services > Contact Center > Customer experience > Channels > Settings, by choosing an outbound entry point in the Callback Entry Point dropdown.
Checked 2026-09-25
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- Control Hub - channel settings
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- article dated 2025-07-31
- Checked
- 2026-09-25
Sources
- Set up a channel — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Set up a callback entry point - procedure steps
Cite this note
APA
WarmTransfer. (2026, September 25). Webex Contact Center callbacks: source note wxcc-callback-entry-point-path. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-callback-entry-point-path
BibTeX
@misc{warmtransfer-claim-wxcc-callback-entry-point-path,
title = {Webex Contact Center callbacks: source note wxcc-callback-entry-point-path},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-callback-entry-point-path},
note = {Source note wxcc-callback-entry-point-path, checked 2026-09-25}
}