When an agent schedules a callback, the customer name field accepts 3 to 250 characters and allows Unicode.

Checked 2026-09-25

Vendor
Cisco
Product
Webex Contact Center Agent Desktop
Subsystem
Scheduled callbacks
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-25
Checked
2026-09-25

Sources

Cite this note

APA

WarmTransfer. (2026, September 25). Webex Contact Center callbacks: source note wxcc-callback-agent-schedule-name-length. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-callback-agent-schedule-name-length

BibTeX

@misc{warmtransfer-claim-wxcc-callback-agent-schedule-name-length,
  title  = {Webex Contact Center callbacks: source note wxcc-callback-agent-schedule-name-length},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/wxcc-callback-agent-schedule-name-length},
  note   = {Source note wxcc-callback-agent-schedule-name-length, checked 2026-09-25}
}

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